Experience
Eleos Health
Product Designer
Nov 2022 – Present
AI-powered behavioral health platform · Series C · Sole designer for first 18 months
- Led UX design for a real-time AI compliance assistant, defining how clinicians interact with, question, and correct LLM-generated outputs during clinical documentation, contracted by 40+ orgs with early pilots demonstrating 5% compliance score improvement.
- Defined AI trust patterns for 17,000+ clinicians: nudges over hard blocks, factor-level reasoning over confidence scores, suppressed output when model certainty was low.
- Created reusable AI components (suggestion cards, confidence states, error fallbacks, feedback mechanisms) adopted across four product surfaces as the platform's design language.
- Led discovery research across 10+ behavioral health organizations, including onsite visits with CFOs, revenue cycle directors, CQI teams, and frontline clinicians, with findings directly informing architecture decisions on three product lines and driving adoption to 40+ orgs.
- Built interactive prototypes using AI tools (Claude Code, Figma Make, Lovable) that replaced static mockups for sales: 30-minute builds, 146-iteration demos, ~$1M+ in supported pipeline.
Sett Invest
Product Designer
Dec 2021 – Oct 2022
Gen-Z social fintech startup · Pre-seed · First design hire
- First product design hire. Owned end-to-end design from discovery research and problem definition through interaction design and engineering handoff, launching the MVP.
- Conducted foundational user research to define the product problem space, translating findings into core UX flows and a visual identity for a consumer social platform.
The Aspen Institute
Program Associate
Aug 2018 – Sep 2021
Nonpartisan policy organization · Led website redesign and qualitative research
- Led redesign of a flagship program website, reducing support requests by 25%. Conducted qualitative research including stakeholder interviews and ethnographic studies to inform content strategy for non-specialist audiences.